At Blue Moon, we greatly value and appreciate each and every purchase and believe we have the best customers on the planet with very few returns. However, if you feel you need to return an item, please keep your receipt and let us know within 30 days of purchase. As a small shop, we cannot provide refunds, but we gladly offer exchanges or store credit for both online and in-store purchase. Merchandise must be in good condition and you must let us know within the 30 day window from time of purchase. Please feel free to reach out to us on our "Contact Page" if you have any other questions or concerns! Again we appreciate you & your support!
Most shipping is calculated automatically for your convenience & we occasionally offer free shipping on some items. But, for unique, large, or extra fragile items. we may need to contact you directly to discuss additional shipping & handling fees. We want to make sure your purchase arrives safely. Also, you always can arrange in-store pick-up for local purchases by selecting that option at the time of purchase.